How do I choose the right curtain for my space?
The right curtains can change the feel of a room—soften it up, add some style, and make your space feel brand new. When choosing your curtains, consider fabric, colour and sheerness.
Fabric: our unique Boucle curtain adds texture, privacy, and cosy warmth—perfect for when you want something a little more snug while our effortlessly relaxed Linen Sheers bring that chic, Pinterest-worthy vibe to your living spaces.
Colour: neutrals are super easy to layer into any room. Our soft white brings a touch of chic, while natural linen adds a laid-back, relaxed European vibe.
Sheerness: choose unlined sheer curtains if you want soft, natural light filtering in, or go for room-darkening lined option when you need more privacy and light control.
How do I find my perfect curtain size?
Our curtains are sold individually. For a complete, designer look, we recommend using two curtains per curtain rod.
Follow our easy Guide
What is a 2-in-1 Curtain Header?
Our custom 2-in-1 Curtain Header makes installation so easy. Say goodbye to gathering and hooks, you can install your curtain in minutes.
The header is designed to be hung on a curtain rod. Simply choose either:
A) Relaxed Pleat (Back Tab) – hidden tabs at the back create a soft, pleated effect for a tailored yet relaxed look.
B) Rod Pocket: slide the rod through the pocket for a clean, modern finish.
How do I measure my window?
Need help measuring your window? No problem, we have you covered. Follow our easy 'How To Measure' Guide
How do I install my curtains and rods?
We are serious about making curtain shopping and installation easy. Simply follow our 'How To Install' Guide.
How does delivery work and how long does it take?
We deliver across New Zealand, with shipping costs and delivery times varying by location. Delivery Rates:
- Free delivery on orders over $400
- Within Auckland: $6.99
- Rest of North Island: $9.99
- South Island: $14.99
Once dispatched, most orders arrive within 2–3 business days. Deliveries to the South Island or rural addresses may take up to 7 business days.
Do you ship internationally?
Not just yet — we're currently only shipping within New Zealand. However, international shipping is something we're working on and hope to offer in the near future. Stay tuned!
How Can I Track My Order
Once your order has been dispatched, you'll receive an email from NZ Post with your tracking number and a link to follow your delivery in real time.
What is your returns policy?
You can return items within 14 days of delivery if they’re unused, unwashed and in their original packaging with all tags attached. For change-of-mind returns, return shipping is at your cost. If your item is faulty or incorrect, we’ll arrange a replacement or refund and cover the return shipping. Read more here: Delivery & Returns
Can I cancel or edit an order?
Once an order has been placed, we are unable to cancel or make changes to it once it is shipped.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard and American Express. Your payment is securely processed at checkout for a smooth and safe shopping experience.
Can't Find What You're Looking For?
Send us an email to tell us what's up and someone from our Curtain Co. team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@thecurtainco.co.nz
Other Enquiries? Let's Chat.
Please email us at katie@thecurtainco.co.nz